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Terms and Conditions

TERMS OF WEBSITE USE

This page and the documents it refers to tells you the terms of use (the “Terms and Conditions”) on which you may use our website Houseoflifelondon.com (our Website), whether as a guest or a registered user. Please read these terms of use carefully before you start to use our Website. By using our Website, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our Website.

ABOUT US

Houseoflifelondon.com is a site operated by House of Life Treatments Ltd (“we” or “us”), also trade under House of Life, House of Life London, House of Life Completeskin, House of Life Skincare, House of Life Skin. We are registered in England and Wales under company number 08912530. Our registered office address is 17 Burnley Road, London, SW9 0SJ, United Kingdom and our email address is info@houseoflifelondon.com.

OUR WEBSITE

House of Life allow access to our Website, our partners and its shopping websites on a temporary basis and we reserve the right to withdraw, restrict or change our Website at any time and without notice. We will not be liable if for any reason our Website is unavailable at any time or if the content is changed or out of date.

Please review these terms regularly to ensure you are aware of any changes as your continued use of our Website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

You must treat as confidential any user identification code, password or other security features in relation to our Website. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.

You must comply with the provisions of our Acceptable Use Policy when using our Website.

It is your responsibility that anyone who accesses our Website through your internet connection is aware of these terms and complies with them.

RELIANCE ON INFORMATION AND LINKS

The contents of our Website (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The contents of our Website are not intended to amount to advice and you should not rely on any of the contents of our Website for professional advice. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of our Website. House of Life Treatments Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of our Website. We take all possible measurements to ensure that product and treatment descriptions, imagery, awards, associated clinical trials and all other information is correct at time of publication on our Website. However, though every effort is made to ensure such accuracy, we do not accept responsibility for errors in content. Our Website will be kept as up-to-date as possible at all times however if product, treatment, location, results updates have been made since last update on Houseoflifelondon.com some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability.

INTELLECTUAL PROPERTY RIGHTS

We and our partners where applicable are the owner or the licensee of all intellectual property rights in our Website and the material published on it including copyright in all of the text, logos, icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other property appear on our Website. It also includes trademarks in our names and logos. These are protected by copyright laws and treaties in the UK and in countries where these are protected around the world. All such rights are reserved. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our Website for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our Website (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our Website will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made. We may choose to seek legal proceedings if we feel this is necessary.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE AND SHOPPING PARTNERS

We process information about you in accordance with our Privacy Policy. By using our Website and its shopping partners, you consent to such processing and you warrant that all data provided by you is accurate.
Regarding the treatment of your personal information, See our Privacy Policy.

You are responsible for maintaining the confidentiality of your account and password and taking all reasonable

measures to prevent unauthorised access to your account. You accept responsibility for all activities within your account or activities that affect your password. You must contact us immediately if you believe that your

password has become known to somebody else, or may be used in any way that is has not be authorised by you. If you forget your password we will reset it upon your request and send it to the email address you specified when you registered. If your personal information changes this can simply be done by logging into your account.

LINKING TO OUR SITE

You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you.
You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.
If you wish to make any use of material on our Website other than that set out above, please address your request to: customerservice@houseoflifelondon.com.

Our Website may contain links to other sites and resources provided by House of Life or by third parties. Such links are provided solely as references and for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked site and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms of use on such sites.

Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.

PRIVACY POLICY

Please read our Privacy Policy, which forms a part of these Terms of Use and governs your visit to our Website, it is important you understand our privacy practices.

UPLOADING MATERIAL TO OUR SITE

When you upload material to our Website, or make contact with other users of our Website, you must comply with our Acceptable Use Policy. If you upload material in breach of our Acceptable Use Policy and we suffer loss as a result, you will reimburse us for such loss.

Any material you upload to our Website will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties. If any third party claims that any material posted or uploaded by you to our Website violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website.
We have the right to remove any material or posting you make on our Website if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our Website by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.By failing to comply with this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and your right to use our Website will cease immediately and we will report your actions to the relevant authorities.

House of Life will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or any website linked to it.

OUR LIABILITY

The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. Our website has been designed to provide general information about House of Life and its business and to offer the option to obtain its products and services. The information provided on our website is not intended to provide medical advice or should you construe House of Life’s publication of any content on our website as any warranty or guarantee of any recommendation, treatment, action or application of any product. Users of our Website should be aware that no regulatory agency has deemed the products described here into being effective or intended to diagnose, treat, cure or prevent any disease.

To the extent permitted by law, House of Life and any other members of our group of companies expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect any liability which cannot be excluded or limited under applicable law.

LANGUAGE

This contract will be bound in English.

VARIATIONS

We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our Website.

JURISDICTION AND APPLICABLE LAW

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

ACCEPTING THESE TERMS OF USE

Whilst accessing our Website, you are agreeing to the Terms of Use on our Website. If you act negligently in any of the responsibilities specified in these Terms of Use (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to House of Life and our partners. You acknowledge and agree that these Terms of Use, (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of Houseoflifelondon.com.

What is a Cookie?

A cookie is text file which a website transfers to the browser on your computer. The browser then saves the information and sends it back to the website server. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or, example, if you are a new visitor.

What cookies are on the this website?

Functional cookies

Functional cookies relate to the functionality of our websites and allow us to improve the navigation of the website.

Analytics cookies

This website uses “analytical” cookies by Google Analytics which allows us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and improve user experience.

Google Analytics with anonymized IP (Google Inc.)

This website uses Google Analytics, a web analytics service provided by Google, Inc. to help analyse the use of our Website. For this purpose, Google Analytics uses cookies to generate information about your use of this Website – standard internet log information (including your IP address) and visitor behaviour information in an anonymous form – which will then be transmitted to and stored by Google including on servers in the United States. Google will anonymise the information sent by removing the last octet of your IP address prior to its transfer and storage. According to Google Analytics terms of service, Google will use this information for the purpose of evaluating your use of the Website and compiling reports on Website activity for us. We will not use, and will not allow any third party to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to this Website. Google may transfer the information collected by Google Analytics to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. According to Google Analytics terms of service, however, Google will not associate your IP address with any other data held by Google.

To opt out of Google Analytics, please click here
Collected data: Cookies and usage data
Place of treatment : USA – Privacy Policy

How to disable cookies?
The majority of Internet browsers are initially set to accept cookies automatically. You can also refuse to accept all or some cookies by amending the settings on your web browser. For details about how to adjust your cookie settings in the following browsers, please visit the relevant link: Google ChromeMozilla FirefoxApple Safari and Microsoft Windows Explorer.

If you would prefer to just restrict third party cookies, visit www.youronlinechoices.com.

If you use different devices to each other to see and access Internet sites (for example, computer, smartphone, tablet, etc.), You must ensure that each browser on each device is adjusted to reflect your cookie preferences.

Cookie Policy

By accessing and using this websites you are agreeing to the terms of this policy.

What is a Cookie?

A cookie is text file which a website transfers to the browser on your computer. The browser then saves the information and sends it back to the website server. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or, example, if you are a new visitor.

What cookies are on the this website?

Functional cookies

Functional cookies relate to the functionality of our websites and allow us to improve the navigation of the website.

Analytics cookies

This website uses “analytical” cookies by Google Analytics which allows us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and improve user experience.

Google Analytics with anonymized IP (Google Inc.)

This website uses Google Analytics, a web analytics service provided by Google, Inc. to help analyse the use of our Website. For this purpose, Google Analytics uses cookies to generate information about your use of this Website – standard internet log information (including your IP address) and visitor behaviour information in an anonymous form – which will then be transmitted to and stored by Google including on servers in the United States. Google will anonymise the information sent by removing the last octet of your IP address prior to its transfer and storage. According to Google Analytics terms of service, Google will use this information for the purpose of evaluating your use of the Website and compiling reports on Website activity for us. We will not use, and will not allow any third party to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to this Website. Google may transfer the information collected by Google Analytics to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. According to Google Analytics terms of service, however, Google will not associate your IP address with any other data held by Google.

To opt out of Google Analytics, please click here
Collected data: Cookies and usage data
Place of treatment : USA – Privacy Policy

How to disable cookies?

The majority of Internet browsers are initially set to accept cookies automatically. You can also refuse to accept all or some cookies by amending the settings on your web browser. For details about how to adjust your cookie settings in the following browsers, please visit the relevant link: Google ChromeMozilla FirefoxApple Safari and Microsoft Windows Explorer.

If you would prefer to just restrict third party cookies, visit www.youronlinechoices.com.

If you use different devices to each other to see and access Internet sites (for example, computer, smartphone, tablet, etc.), You must ensure that each browser on each device is adjusted to reflect your cookie preferences.

Contacts:

House of Life London – customerservice@houseoflifelondon.com

Reviews

Princess Tessy of Luxembourg
Princess Tessy of Luxembourg
House of Life Ambassador
Read More
I quickly saw the difference the products make to me! I love the texture, the smells and the incredible clinical results of the products that show on a woman's skin. All women should try it, it's a brand that is a leader in its field.
Sagal Wakerman
Sagal Wakerman
House of Life Customer
Read More
I used both the oil and cream daily in the morning and at night and I couldn't believe the results in a month. My skin was less dry and spot prone, and the blemishes also started to fade away! My skin has never looked better! I couldn't recommend these products any higher!
Viktoria Ivanovenya
Viktoria Ivanovenya
House of Life Customer
Read More
Product N11 works magic, it removes all my pigmentations. From holidays and hormones-related redness within days, my skin was brightened and felt clean, fresh and recovered from the sun. I would not have believed it if I did not experience it in real life.
Catja Thurn
Catja Thurn
House of Life Customer
Read More
I am absolutely in love with the face oils. The scent is divine and my skin is really benefiting from the hydrating effect and anti-age spot treatment. The team are lovely too, everything is ethically sourced and made. I cannot thank them enough for creating such great products.
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